Legal

Refund & Cancellation Policy

  • Reservations may be canceled without penalty up to 24 hours before scheduled pickup.
  • Cancellations made less than 24 hours before pickup may be subject to cancellation fees.
  • No-shows may be charged the full reservation amount.
  • Refund processing typically takes 5–10 business days depending on your financial institution.
  • Weather-related or safety-related cancellations initiated by Don VanVico may receive a full refund or booking credit.

Cancellation Assistance

Contact support@donvanvico.com or call 855-205-2589.